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Fast Food Fury: Florida McDonald’s Employee Shoots at Enraged Customer

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In the early morning hours of a recent Friday, an unfortunate incident involving a McDonald’s employee and a customer occurred in Lakeland, Florida. According to the local police, a customer became angry over an error in their meal order, which escalated into a heated argument that eventually led to the employee allegedly firing a gun at the customer.

This all unfolded around 1 a.m. at a McDonald’s on East Memorial Drive in Lakeland. The Lakeland Police Department detailed the incident in a release on Monday. The situation seemed to spiral out of control when the customers attempted to leave, leading the worker to throw a drink at them.

The customers retaliated by forcing open the drive-thru window and began to fling cups onto the restaurant’s floor. The McDonald’s employee, a 22-year-old female, reappeared with a firearm and was then met with a drink thrown through the window by one of the customers.

“She then proceeded to confront the customers outside,” the police report stated. As the customers attempted to flee in their vehicle, the armed employee fired at the car, striking it at least once. This act was caught on the restaurant’s surveillance camera.

The altercation’s surveillance footage was later obtained and made public by WOFL-TV on its YouTube channel.

The involved McDonald’s worker, identified as 22-year-old Chassidy Gardner, was subsequently arrested. She was charged with aggravated assault with a deadly weapon. Polk County Jail records indicate that Gardner was released on a $15,000 bond.

Retired Orlando Police Chief Orlando Rolon shared his thoughts with WOFL, expressing concern over the increasing frequency of such incidents.

“It’s unfortunate because once you fire that round, that round has no mercy. Wherever that round is going, whatever it strikes, it’s going to damage it or kill it,” Rolon stated. “It was totally uncalled-for and unjustified for her to pull the gun on a customer through the drive-through, regardless of what the situation was, unless there was a risk of great bodily harm that was going to be brought on to her, or there is a situation where someone was engaging in some activity that could result in bodily harm.”

He further expressed his surprise that the employee was armed while on duty at a family-friendly establishment. “I’m shocked that she had a weapon of that sort in a place such as a McDonald’s as an employee,” Rolon concluded.

Lakeland, the city where this unfortunate incident occurred, is home to roughly 120,000 residents and is situated approximately 35 miles from Tampa.


What are your thoughts regarding the use of firearms for self-defense in service-oriented jobs like fast food outlets, in light of the recent incident at a Florida McDonald's?

Watch a local news report about the incident below:

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11 Comments

11 Comments

  1. Delphos Speaks

    July 7, 2024 at 11:18 am

    Employees should be trained in methods to de-escalate situations. To many times, it is the customer’s poor attitude about an order that creates tension. And the employees should do what they can to correct the order with a friendly smile. As they say, you can win the battle and lose the war. In the other hand, sometimes a customer is inebriated that late at night and cannot be dealt with. But the gun should not have been involved over a drink thrown through a window.

  2. Steve Carson

    July 7, 2024 at 11:19 am

    Clearly there is a need for anger management class.

  3. Dennis

    July 7, 2024 at 11:19 am

    She should be charge with murder. The victim had no weapon so she can’t pled self defense! She had no legal right to have of shoot anything. If she get anything less you can tell the democrats some people are above the law. If she had been white she would be still setting in jail or have a much higher bail
    Murder is murder and no one is above murder!!!

  4. Pena

    July 7, 2024 at 3:01 pm

    She was never in danger. Emotions and tempers out of control but doesn’t justify the use of a weapon. The customers were driving away when shot.

  5. Beartoe

    July 7, 2024 at 4:38 pm

    Old Proverb……. You can take the monkey outta the jungle but you never take the jungle outta the monkey

  6. Marla Summers

    July 7, 2024 at 7:50 pm

    Well I guess she is Mcfired now! Uncalled for.

  7. Robert Schrader

    July 7, 2024 at 9:42 pm

    John Q public is the dumbest animal out there.What was the sobriety of the occupants of the vehicle in the drive thru,also where any of occupants charged with anything like assault, battery,or malicious mischief??????

  8. Kirk Ellsworth

    July 7, 2024 at 9:45 pm

    Retired Orlando Police Chief Orlando Rolon never heard of the robbery/mass murder at a Brown’s chicken in Palatine, Illinois on January 8, 1993? My roommate had worked there, but I had gotten her a job at a Denny’s a few days before that happened. If they had been armed there’s a good chance they’d still be alive.

  9. Leola Clarry

    July 7, 2024 at 11:35 pm

    She didn’t know if the person had a gun or not so she did what anyone would do, she could have been hurt.

  10. Leola Clarry

    July 7, 2024 at 11:45 pm

    I have seen where people were hurt by someone using a gun some were killed and still nothing is being done about it. that person is still walking the streets, and this person was taken to court for what she did. Not Right.

  11. David Campbell

    July 9, 2024 at 10:22 pm

    Don’t know why the retired police cheif is surprised that an employee that works late into the night is armed; seems prudent to me. It is unfortunate that people get so out of control over a fast food order. Anyway, the shooting was not justified, the threat to the worker never escalated to the level of justifying lethal force. Now if the customer had actually forced his way through the window and started to enter the workspace, the employee, being a woman, might then have been justified.
    P.S. I did not vote in the pole as the questions don’t seem to match the situation.

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Preparedness

Gunfire Strikes Plane at Dallas Airport: Security Concerns Rise

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A recent incident at Dallas Love Field has raised significant concerns about aviation security after a bullet struck a Southwest Airlines plane near the cockpit while it was taxiing for takeoff. The unexpected event forced an evacuation of the flight, and authorities are actively searching for the person responsible for the gunfire.

“The fact that it hit so very close to the cockpit seems too much of a coincidence,” noted an airport spokesperson.

Flight 2494, which was preparing for departure to Indianapolis, was hit around 8:30 p.m., according to the Federal Aviation Administration. The plane returned to the gate where passengers disembarked, and fortunately, no injuries were reported.

The runway was temporarily closed as police conducted their investigation. An FBI airport liaison agent has been assigned to collaborate with police and federal partners to ensure a thorough investigation.

Shannon and Jamie Lee, who were on the flight with their children, shared their experience. They recalled the pilot announcing a “rattle outside of the plane” and the need to return to the gate for an inspection. Initially, they believed it was a routine mechanical issue.

Shannon Lee expressed surprise upon learning about the gunfire after landing in Indianapolis, saying, “We had no idea that something happened.”

The couple appreciated Southwest’s handling of the situation but felt passengers should have been informed about the shooting before boarding another flight. Jamie Lee remarked, “I was surprised that they had shut the runway, not really knowing if there were potentially other shots being fired.”

The Lees emphasized the importance of allowing passengers to decide on their safety, with Shannon Lee stating, “You have to give people a choice, whether they want to put their safety at risk a second time in one night.”

Southwest Airlines has since apologized to the Lees and offered a voucher for a future flight. The incident has prompted the Lees to reconsider their travel plans until more is known about the investigation and potential safety improvements.

Armen Kurdian, a retired Navy captain, expressed shock at the incident, saying, “Holy cow, somebody just shot a gun, and it hit a commercial aircraft!” He explained that investigators would focus on determining the bullet’s origin and whether the shot was intentional.

The proximity to the cockpit raises questions about whether it was a targeted attack, as Kurdian noted, “The odds of that happening, I think, got to be really, really high.”

Kurdian also highlighted the potential damage a bullet could cause to an aircraft, ranging from minor issues to more severe impacts on critical systems. Despite the backup systems in place, he acknowledged the security vulnerability this incident exposes.

“Did this put an idea into, say, a non-state or a state actor as, ‘Oh, maybe this is something we can do to disrupt air travel’?” Kurdian pondered.

He suggested that airports and agencies should consider enhanced security measures, such as random sweeps and physical barriers, to prevent similar incidents in the future.


How should incidents involving gunfire near airports be addressed to ensure public safety?

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Preparedness

Concealed Carrier Defends Against Alleged Threat in Road Rage Incident

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A recent road rage incident in Illinois escalated to gunfire when a concealed-carrying motorist felt threatened by an approaching individual. The confrontation unfolded at the intersection of Busey Avenue and Park Street in Urbana, drawing a swift response from local police.

The altercation began as a verbal dispute between a man driving alone and a couple in another vehicle. Tensions rose when the solo driver attempted to distance himself from the pursuing pair by pulling into a hospital emergency room parking lot before exiting onto Park Street.

As the situation intensified, the couple continued their pursuit, stopping their car at Park Street. The female driver armed herself with a baseball bat, while her male passenger approached the lone motorist.

The solo driver, who held a concealed-carry permit, reported that the approaching male appeared to have his hand under his shirt, suggesting he might be armed. In response, the driver drew his legally concealed firearm and fired multiple shots, striking the male passenger.

Following the shooting, the driver promptly called 911 to report the incident. The injured male was transported to a local hospital, where he underwent surgery and was placed in intensive care.

Authorities are actively investigating the incident, and no arrests have been made at this time. The police encourage anyone with information to come forward, offering options for private discussions or anonymous tips through Crime Stoppers.


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Mom’s Bold Confrontation Sparks Gunfire at Popeyes Showdown

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In Jacksonville, Florida, a mother took matters into her own hands to confront an 18-year-old man who was allegedly engaging in inappropriate text exchanges with her 13-year-old daughter. The confrontation, which took place at a local Popeyes restaurant, escalated dramatically and ended with the suspect being shot.

According to Jacksonville Sheriff’s Chief of Investigations Alan Parker, the suspect, Cerry Rodriques Banks, had been involved in “an inappropriate text relationship with a 13-year-old female.” Upon discovering these communications, the girl’s mother decided to intervene directly. She assumed her daughter’s identity by using her phone to communicate with Banks, setting up a meeting with him at the restaurant early on a Sunday morning.

When Banks arrived, he was expecting to meet the young girl but was instead confronted by the mother, her daughter, and her 11-year-old son. During the encounter, Banks allegedly pulled out a gun and ominously warned the mother, “When you hear the shots tonight, you know what’s up.”

The mother quickly ushered her children into the safety of the Popeyes and alerted the authorities. Despite having the opportunity to leave the scene, Banks remained outside the restaurant. When police officers arrived, they instructed Banks to “turn around and show his hands,” but he ignored the commands and attempted to flee.

“As the officer reaches the corner of the business, he observes the suspect pull the pistol from his waistband,” Parker explained. The officer, who has seven years of experience, ordered Banks to drop the weapon. When Banks did not comply, the officer fired, hitting Banks multiple times.

“The suspect continues to flee and, near a neighboring business, drops the gun,” Parker added. Banks managed to escape temporarily but was later captured in a drainage tunnel with the help of a K-9 unit. He sustained injuries to his hand, torso, and possibly his leg, and was provided medical care before being transported to a hospital.

Authorities recovered the firearm, which had not been discharged during the incident. Banks now faces several charges, including aggravated assault with a deadly weapon, lewd and lascivious conduct, unlawful use of a communication device, and traveling to meet a minor for illicit purposes.

Jacksonville Sheriff T. K. Waters acknowledged the mother’s concern for her daughter but emphasized that such situations should be handled by law enforcement. “We’d absolutely love to handle every situation, but this is a mother who’s concerned about her daughter. So, I get it, I understand,” Waters stated. “But, I would say that in most cases, in situations like that, call us and let us come out and deal with the situation, so it doesn’t unfold like this.”


What should be the primary focus when addressing incidents involving firearms and personal safety?

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